God First Gang Signature Hats

Shipping Policy

Shipping Policy

WHAT IS THE SHIPPING AND DELIVERY TIME FRAME?

When placing your order please note the following normal delivery times for most products:

 3-5 days business for most products and a maximum of 10 business days for limited few products.

If you have not received your order within the time frame above, please do not hesitate to contact us and provide your order number to expedite the process.

CAN I GET FREE SHIPPING WITH MY ORDER?

Get free shipping for orders over $75.

Our Shipping Policy is designed to provide transparent and comprehensive information about our shipping rates, conditions, and delivery times. We aim to offer a seamless shipping experience to all our customers, so understanding the nuances of our Shipping Policy is crucial for a smooth transaction.

Firstly, our Shipping Policy covers domestic and international shipping. We partner with reliable courier services to ensure your orders are processed and delivered within the stipulated times. Standard domestic shipping usually takes between 3-5 business days. However, expedited shipping options are available if you need your item sooner. Be aware that certain items or orders may take longer due to their size, weight, or the delivery location.

International customers should note that shipping times vary based on the destination country and local customs processing times. Typically, international shipping can take anywhere from 7-21 business days. We provide tracking information with all shipments so you can monitor the status of your delivery at every step. Additionally, international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.

Our Shipping Policy also includes information on shipping rates. Shipping charges are calculated based on the weight, dimensions, and destination of your order. We strive to offer competitive shipping rates and frequently have promotions offering free or discounted shipping for specific order amounts. You can view shipping costs during the checkout process before finalizing your purchase.

Another essential aspect of our Shipping Policy is handling and processing times. Orders are typically processed within 24-48 hours, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with your tracking details. In the event of any delays, we will notify you promptly and provide an updated delivery timeline. We also accept returns under our return policy; however, the shipping charges for returns may apply unless the product is defective or the wrong item was sent.

Lastly, our Shipping Policy emphasizes customer satisfaction. If you have any questions or concerns about your shipment, our customer service team is ready to assist you. We believe in transparent communication and will work with you to resolve any issues promptly. By following our detailed Shipping Policy, you can confidently place your order, knowing that we handle your shipment with care and precision.

In conclusion, our Shipping Policy outlines everything you need to know about our shipping processes. From processing times to delivery estimates and shipping rates, we ensure you receive clear and accurate information. Our goal is to make your shopping experience as efficient and enjoyable as possible. Should you have any specific concerns or special shipping requests, don't hesitate to reach out to us.

Returns & Refund Policy

• 
  
• We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
  
  To start a return, you can contact us at support@shopgodfirstgang.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
  
  You can always contact us for any return question at support@shopgodfirstgang.com
• Damages and issues
• Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. 
• Exceptions / non-returnable items
• Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
  
  Unfortunately, we cannot accept returns on sale items or gift cards.
• Exchanges
• The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
• Refunds
• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.
• We will always strive to provide the best customer service possible, do not hesitate to contact us at support@shopgodfirstgang.com

Welcome to our Returns & Refund Policy page. We understand that sometimes purchases don't go as expected, and that's why we've created a straightforward and easy-to-follow returns process. Our top priority is your satisfaction, and we are committed to ensuring that you have a hassle-free experience in case you need to return a product.

Our Returns & Refund Policy is designed to be simple and transparent. If you are not completely satisfied with your purchase, you can return the item within 30 days of receipt. To initiate a return, please contact our customer service team to obtain a Return Authorization Number. This number is crucial as it helps us track your return and process your refund more efficiently.

When returning an item, please ensure it is in its original condition, including all packaging, tags, and accessories. Items that have been used or damaged may not qualify for a full refund. Once we receive and inspect your returned item, we aim to process your refund within 7-10 business days. The refund will be made to the original method of payment used during the purchase.

Shipping costs for returning items are generally the responsibility of the customer. However, if the return is due to an error on our part, such as shipping the wrong item or a defective product, we will cover the return shipping costs. Please include a copy of the original receipt and the Return Authorization Number with your returned item to expedite the process.

We also offer exchanges if you prefer to replace an item instead of obtaining a refund. The exchange process follows the same steps as returns, so please contact our customer service team to get started. Note that the availability of the exchange item may depend on our current stock, but we will do our best to accommodate your request.

For international orders, our returns process may differ slightly due to shipping logistics and customs regulations. Please reach out to our customer service team for specific instructions if you are returning an item from outside the country.

In some cases, we may offer store credit instead of a refund. Store credit can be used for future purchases and is valid for up to two years from the date of issue. If you have any questions or concerns about our Returns & Refund Policy, please do not hesitate to contact us. Our customer service team is here to assist you and ensure your satisfaction.

Thank you for shopping with us! We value your business and strive to provide the best possible shopping experience. If you have feedback on how we can improve our Returns & Refund Policy, we would love to hear from you.