Returns & Refund Policy

Returns & Refund Policy

We want you to love your gear. If something isn't right with your order, here's exactly how returns and refunds work.

Return Window

You have 14 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must be:

• In the same condition you received it — unworn and unused
• Still tagged and in its original packaging
• Accompanied by your receipt or proof of purchase

How to Start a Return

Email us at support@shopgodfirstgang.com with your order number and what you'd like to return. Once your return is approved, we'll send you a return shipping label and instructions on where to send your package. Please note: items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order when it arrives. If your item is defective, damaged, or you received the wrong item, contact us immediately so we can evaluate the issue and make it right.

Non-Returnable Items

Certain items cannot be returned, including:

• Sale items and gift cards
• Custom or personalized products
• Personal care goods
• Perishable goods and hazardous materials

Exchanges

The fastest way to get what you want is to return the item you have and, once the return is accepted, place a separate order for the new item.

Refunds

Once we receive and inspect your return, we'll let you know if your refund was approved. If approved, you'll be automatically refunded to your original payment method. Please allow a few business days for your bank or card company to process and post the refund.

Questions?

We're here to help — email us at support@shopgodfirstgang.com anytime.